FAQs

I Love My Lawyer is a uniquely designed program to help personal injury firms enhance their client relationship and increase referrals.

More referrals come from existing clients. We found that many firms underinvest when it comes to creating a personalized client-firm experience that builds relationships. Most of the marketing spend (website, SEO, directory listings, advertising, and sponsorship) goes toward building awareness and reach.

For 2024, we offer several curated offerings to choose from. These are designed to support three different moments in your client’s journey with your firm. The first is an onboarding experience, when a client is first signed up. The second is our 150 Day Gift experience is designed to offset the client feeling like their case may not be progressing as fast as they would like or haven’t heard from you in a while. The third experience is when the case is settled, and the client gets financial relief and a sense that justice has been served.

No, you can choose to do 1, 2 or 3 experiences. We have firms that only do one experience and we have firms that do more.

Yes, the program is designed for firms that have about 500 new clients annually. While we can accommodate firms that have fewer, your price per gift will be higher due to lower volume.

Custom designed packaging, a 5 x7 customized notecard, tissue or crinkle paper, production, fulfillment, and shipping. Most gifts are shrink wrapped and shipped by UPS to make an immediate impact on delivery.

Our curated offering pricing ranges from $35 to $150 per gift experience. A firm with 500 new clients per year can expect to spend a minimum of $17,500 plus shipping.

There is a $750 design fee to start the project. A 50% deposit, less the design fee is due at the time the design is approved with the remaining balance due when the first gift ships 3 to 5 weeks later. The design fee is non-refundable.

We can get your program up and running in 4 to 6 weeks (about 1 and a half months). Our team works with you and your team every step of the way.

You or a member of your team can send it to us in an Excel or CSV file or we will send you a secured link to a Google sheet document where it can be directly uploaded. We send out kits weekly directly from our fulfillment house. We also maintain tracking reports and will let you know when inventory is running low.

Shipping is not included.

We ship from Northbrook, Illinois.

We currently do not offer substitutions on our curated offering for 2024.

We are a full-service promotional experience firm that offers apparel, ecommerce stores, and customized promotional experiences. We work with advertising agencies and global consumer brands.

We launched this program in the fall of 2023 with a select number of PILMMA members.